Patient Testimonials

NB ER is the best ER I’ve ever been to! The staff is quick and efficient. Everyone is so nice and accommodating. I was in and out within an hour and that never has happened at any ER I’ve ever been to. NB ER is now the ER I will choose to go to for any emergent needs. Great job NBER, keep up the good work!

patient review

Super smooth and easy experience. I appreciated being able to speak with a front desk person who was amazingly helpful with answering questions and getting me scheduled for imaging very quickly. I chose this location for my radiology imaging order because their cash prices were better than other options in town, and far cheaper than what I would have ended up spending if I went through my insurance. I would definitely go back if the need should arise.

patient review

We had a really good experience here, front desk, nurses, and Dr. Pinto were amazing. My husband was in a bed ASAP watching Netflix with a warm blanket in no time. Everybody was just very nice and explained everything thoroughly. In and out within 2 1/2 hours!

patient review

I was seen very quickly and with great and friendly bed side manner. Thank you Dr. Pinto and Casey for making me feel comfortable and heard during my visit. The same goes for the rest of the crew (Darlene, Jacob).

patient review

Every time my family or I have needed emergency care, we have gone to New Braunfels ER & Hospital. The medical team as well including nurses, techs, front desk registration has all been top notch! Above 5 stars each and every time.

patient review

Absolutely WOW!! As a previous cancer survivor I have been to my fair share of ER’s and this one is TOP NOTCH!! They were so kind and attentive to my son and it was very clean and accommodating for myself and my husband! We were in and out and they settled all my worries! I was EXTREMELY IMPRESSED!!

All the staff was so kind and very knowledgeable! 1000/10!!!

patient review

The future of healthcare is here.

New Braunfels ER & Hospital, a physician-owned state-of-the-art emergency hospital, operates 24/7 with an on-site clinical laboratory and advanced diagnostic imaging services featuring X-rays, CT scans, and ultrasounds. Experience the comfort and convenience of our outpatient and inpatient services, where the rooms feature hotel-like amenities that complement top-tier medical standards.

At New Braunfels ER & Hospital, we prioritize prompt treatment for you and your loved ones, eliminating the long waiting room time typically expected in traditional hospitals.

Discover a new standard of care at New Braunfels ER & Hospital, where your health and well-being are our top priorities!

  • Personalized Physician-Patient Care
  • Streamlined Services To Provide Little to No Wait Times
  • Fast and Accurate Results
  • Innovative and Advanced Health Care for All in The Community
  • Emphasis on Patient Satisfaction

Patient & Visitor Information